Information We CollectWhen you use Comneter, we process the data you provide through our forms and account setup: your name, email address, phone number, and the content of messages you send through the platform. We also collect technical data such as browser type, device information, and usage analytics to understand how teams interact with the dashboard.
How We Use Your DataYour information is used to operate the communication platform, deliver the unified inbox experience, schedule meetings, and generate productivity analytics. We process data to fulfill our service agreement with you, to improve feature performance, and to send service-related notifications. We do not sell personal data to third parties.
Cookies and TrackingComneter uses essential cookies to maintain session integrity and remember your preferences. We also use analytics cookies to measure feature usage and identify areas for improvement. You can disable non-essential cookies through your browser settings, though some platform features may be affected.
Data Sharing and ProcessorsWe share limited data with trusted service providers who help us operate the platform: hosting infrastructure, email delivery services, analytics providers, and customer support tools. These processors are bound by data processing agreements and only access data as needed to perform their functions.
Your RightsYou have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data in a portable format, withdraw consent for processing, or object to specific processing activities. To exercise these rights, contact us using the details below. We respond to verified requests within 30 days.
Data RetentionWe retain your account data for as long as your workspace remains active. Message history and analytics are kept for up to 24 months to support team productivity tracking, after which they are anonymized or deleted. You may request earlier deletion of specific data sets.
No Misleading ClaimsComneter does not make false promises about outcomes, fabricate endorsements, or misrepresent its ownership or affiliation. Our platform is provided as described, and any performance improvements depend on your team's actual usage patterns and communication habits.
Contact for Privacy RequestsFor any privacy-related questions or to submit a data request, reach us at info@comneter.com or call 036 089 3801. Our office is located at 83127 De Bruyn Shores, Ellisfort, WC 9493. This policy was last updated on January 15, 2025.